1. Information We Collect When you make a purchase or attempt to make a purchase through Apex Pinworks, we collect certain personal information necessary to fulfill your order. This includes your name, billing address, shipping address, payment information, email address, and phone number.
2. How We Use Your Information We use the order information we collect generally to fulfill any orders placed through the site (including processing your payment information, arranging for shipping, and providing you with invoices and order confirmations). Additionally, we use this information to communicate with you regarding your specific order requirements, such as verifying pinball machine models for custom lens compatibility.
3. Sharing Your Information We do not sell your personal information to third parties. We share your personal information only with trusted service providers strictly to facilitate the operation of our store. This includes WooCommerce (which powers our storefront), our secure payment processors (such as Stripe or PayPal), and our shipping carriers (to generate shipping labels and provide tracking).
4. Data Retention When you place an order through the site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
5. Security We take reasonable precautions and follow industry best practices to make sure your personal information is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. All payment data is encrypted through secure third-party processors; we do not store your raw credit card numbers on our servers.
6. Your Rights You have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us.
7. Contact Information For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email or by mail using the details provided on our contact page. Apex Pinworks operates under PolitePlastics LLC, located in Orlando, Florida.